SINCE 2017

Manage Your Household Staff with Confidence

From Contracts and Payroll to UIF,  PAYE, COID and CCMA Support - Domestic Support takes care of the HR and Compliance that comes with Employing Household Staff.

  • Since 2017
  • ACROSS SOUTH AFRICA
  • UIF & COID Experts
  • Payroll Specialists
  • CCMA Support
A smiling team of South African household staff — nanny, cleaner, gardener and au pair — standing together in a sunny garden
What we do

Four pillars, one calm household.

Everything you need to employ domestic staff correctly — under one roof.

Compliance

Contracts, UIF, COID, PAYE — every legal box, ticked.

See services

Payroll

Accurate payslips, correct deductions, calm month-ends.

See services

Recruitment

Pre-screened, background-checked, well-matched staff.

See services

Support

Labour law advice, CCMA help, ongoing employer support.

See services
How it works

Four calm steps to complete peace of mind.

No forms to wrestle with. No queues at the Department of Labour. We take the whole thing off your plate.

  1. 01

    Contact us

    Tell us a little about your household and staff.

  2. 02

    We assess

    A short call to understand exactly what you need.

  3. 03

    We handle it

    Contracts, registrations, payroll — sorted end-to-end.

  4. 04

    Peace of mind

    Compliant, calm, and covered — month after month.

Estelle Carstens, founder of Domestic Support
Our founder

"It's not just business — it's personal."

When I founded Domestic Support in 2017, my vision was simple: to help household employers understand and meet their legal responsibilities with confidence.

After more than 25 years in Human Resources, I recognised a gap in the household employment sector. While businesses had access to HR professionals and labour law advisors, household employers were often left to navigate complex employment legislation on their own.

Today, I am proud to lead a growing team of specialists in Payroll & Compliance, Tax & Compliance, and Legal & Labour Relations. Together, we share one purpose: providing household employers with complete HR solutions for the home.

Read the full story
Why Domestic Support

You Manager your Home. We manage the HR.

Doing it yourself

  • Keeping up with Labour Law, COID and UIF requirements
  • Navigating SARS and PAYE
  • Manual payroll administration 
  • Stressful month-ends
  • Risk of Non-Compliance

With Domestic Support

  • Specialists who do this daily
  • UIF, COID, PAYE managed for you
  • Accurate monthly payroll
  • Calm, hands-off month-ends
  • Ongoing compliance support
See the full comparison
What clients say

Households who sleep easier.

“
"Estelle and her team took a mess of paperwork I'd been avoiding for years and quietly sorted every bit of it. I sleep so much better."
Sarah M. · Sandton
“
"Warm, professional and genuinely knowledgeable. They treat our nanny with as much care as they treat us."
Reza and Aisha · Cape Town
“
"When we faced a CCMA matter I was terrified. Domestic Support walked me through every step. The outcome was fair for everyone."
David P. · Durban
Ready when you are

Let's take household compliance off your plate.

A 20-minute consultation is usually all it takes to get pointed in the right direction.