Privacy Policy

  1. Introduction

Welcome to Domestic Support.  We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.domesticsupport.co.za  or use our services. By using our website or services, you agree to the terms outlined in this policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide to us.
  • Financial Information: Payment details, billing information.
  • Technical Data: IP address, browser type, operating system, and browsing behaviour.
  • Usage Data: Information about how you use our website and services.
  • Login: This is to access your uFiling and Compensation Fund profiles (Employers).
  1. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services: Process transactions, manage your account, and enhance our services.
  • To communicate with you: Send updates, newsletters, promotional materials, and respond to your inquiries.
  • For legal and compliance purposes: Ensure compliance with legal obligations and protect our rights.
  1. How We Share Your Information

We may share your personal information with:

  • Service providers: Third parties who perform services on our behalf, such as payment processors and marketing agencies.
  • Legal authorities: When required by law or to protect our rights, safety, or property.
  • Business transfers: In connection with any merger, acquisition, or sale of assets.
  1. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Your Rights

Under POPIA, you have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information where applicable.
  • Objection: Object to the processing of your personal information under certain circumstances.
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

Fresco HR(Pty)Ltd t/a Domestic Support
Olivedale, Randburg
Contact:  071 894 5468
info@domesticsupport.co.za

Effective Date: 13 August 2024